1.Introduction
We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information when you use our website or services.
2. Information We Collect
We may collect the following types of personal data:
- Identity Data: Name, date of birth, and proof of age.
- Contact Data: Email address, phone number, and postal address.
- Payment Data: Card details and transaction history.
- Technical Data: IP address, browser type, and device information.
- Usage Data: How you use our website and services.
3. How We Use Your Data
We use your data to:
- Verify your age and eligibility.
- Process entries and payments.
- Notify winners and deliver prizes.
- Improve our services and user experience.
- Comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual necessity – to fulfill our service to you.
- Legal obligation – to comply with gambling laws.
- Legitimate interests – to improve our services.
- Consent – for marketing communications.
5. Sharing Your Data
We may share your data with:
- Payment processors and IT service providers.
- Regulatory authorities (e.g., Gambling Commission).
- Delivery services for prize fulfillment. We never sell your data to third parties.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss.
7. Data Retention
We retain your data only as long as necessary for the purposes outlined above or as required by law.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your data.
- Correct inaccurate data.
- Request deletion of your data.
- Object to or restrict processing.
- Withdraw consent at any time.
- Lodge a complaint with the ICO.
9. Cookies
We use cookies to enhance your experience. You can manage cookie preferences through your browser settings. See our [Cookie Policy] for more details.
10. Contact Us
If you have any questions or concerns about this policy or your data, contact us at:
support@ecxcomps.co.uk